Patient-Centered Research

Patient centricity as a core value

Healthcare is for patients. Healthcare research should be, too. The patient-centered research team at Carelon Research gathers patient preferences, experiences, beliefs, and needs directly from patients for the purpose of improving treatments and outcomes. Our teams link real-world data from the Healthcare Integrated Research Database (HIRD®) with patient experiences and health outcomes to enhance study design, conduct, interpretation, and the dissemination of results.

Key strengths

Patient insights

We go beyond numbers to inform meaningful research solutions with rich, in-depth insights from patients. We gather the active patient voice through focus groups, patient panels, crowd sourcing, social media scrubbing, and advisory committees to guide our research.

Diverse multi-stakeholder research

Our approach to patient-centered research encompasses patients and the healthcare professionals who care for them. Through our broad provider network, we partner with clinicians and other care providers to help generate more comprehensive and diverse multi-stakeholder insights. Our ability to link patient and clinician-reported information with our administrative claims and clinical data provides an unparalleled understanding of the full life experience in the healthcare space.

Direct-to-patient studies

We can enhance any study design through our ability to directly identify, contact, and recruit patients based on specific characteristics such as medication use, procedure history, and other factors. Our relationship with Elevance Health enables us to leverage and link information collected from surveys and other sources with claims, clinical, and other healthcare data useful for enriching research and improving outcomes.

Patient-reported outcome measures

Patient-reported outcomes are important for evaluating the effectiveness of treatments and informing regulatory decisions. By connecting patient-reported information with claims and clinical data, we provide a clearer picture of things like health status, burden of disease, and response to clinical management. We also have experience validating patient-reported outcome measures in compliance with FDA guidelines.

Evidence for better decisions in healthcare

We can combine any number of methodologies to generate more comprehensive and patient-centered insights.

Patient-centered research features

Qualitative, quantitative, mixed method, and hybrid studies
Panel studies
Social media scrubbing
Digital hives
Online survey programming
Community advisory boards
Site-to-patient research
Patient preference studies
Guideline studies
Value-based studies